Privacy Policy

This policy covers the bensdrive.com website and every form, quote request and account created through it. It explains what is gathered from visitors, why it is held, who it reaches and how long it stays. Using the site means accepting the practices set out below.

Some details arrive only because a visitor chooses to type them in. Those details usually include the following.

• Name, email address and phone number entered on a quote or contact form.
• Account credentials created during registration.
• Vehicle details such as make, model and the way the car is used.
• Driving history offered while a policy question is being worked through.
• Anything written freely inside a message field.

Standard technical information is recorded whenever a page loads. That covers browser type, device category, approximate location drawn from the network address, referring page and the pages opened during a visit. None of it is used to identify a person by name, and it exists mainly to keep the site working and to spot faults.

Information supplied through this site is applied to a limited set of purposes.

• Preparing and returning auto insurance quotes and coverage options.
• Answering questions sent through the contact form.
• Creating and maintaining an account and its saved documents.
• Sending service messages tied to a request already made.
• Sending marketing messages where separate permission has been given.
• Meeting record keeping duties that apply to insurance related activity.

Personal details are handled where consent has been given, where the information is needed to respond to a request, or where a legal duty applies. Consent given for text messages can be withdrawn at any point without affecting a quote already in progress.

Details are shared only where sharing is necessary to complete something a visitor asked for. That may include insurance carriers reviewing a quote request, technology providers hosting the site or delivering messages, and professional advisers bound by confidentiality. Information may also be released where a court order or applicable law requires it.

Text messages are sent only to numbers where permission was given during signup. Service messages relate to an active request, while marketing messages require a separate agreement. Replying STOP ends messages on that number and replying HELP returns support information. Message frequency varies and standard message and data rates may apply.

Small files are stored in the browser so that sessions stay active and preferences hold between visits. Browser settings can block or clear these files at any time, though some parts of the site may then behave differently. No advertising profile is built from them.

Quote and account records are kept while an account stays active and for as long afterwards as insurance record keeping duties require. Once no purpose or legal duty applies, records are deleted or stripped of anything that identifies a person.

Reasonable technical and organisational safeguards are in place, including encrypted transfer, restricted access and routine review of stored records. No method of transmission over the internet can be promised as completely secure, so any password chosen should be strong and kept private.

Depending on where a visitor lives, several rights may apply to personal information already held.

• Asking for a copy of the information held.
• Asking for anything inaccurate to be corrected.
• Asking for deletion where no legal duty requires the record to stay.
• Withdrawing consent for marketing contact.
• Objecting to a particular use of the information.

Requests can be made using the contact details at the end of this policy and are answered within the period the law allows.

This policy may be revised as practices or legal duties change, and the updated date at the top always reflects the current version. Questions about anything written here can go to the contact points below.